Privacy Policy

Last updated: June 14, 2026

This Privacy Policy explains how FeedGeni, LLC ("FeedGeni," "we," "us," or "our") collects, uses, and shares information about you when you visit feedgeni.com (the "Site") or use our product feed management services (collectively, the "Services"). By using the Services, you agree to the practices described in this Policy.

1. Information We Collect

We collect information in the following ways:

  • Information you provide. Account details such as your name, email address, business name, and billing information when you register, subscribe, or contact us.
  • Store and product data. Product catalog, inventory, pricing, and related data you connect from your e-commerce platform so we can generate and sync your feeds.
  • Usage and device data. Information collected automatically, such as IP address, browser type, pages viewed, and interactions with the Services, including through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, maintain, and improve the Services;
  • Generate, distribute, and synchronize your product feeds to third-party channels;
  • Process payments and manage your subscription;
  • Respond to your requests and provide customer support;
  • Send service-related and, where permitted, marketing communications; and
  • Detect, prevent, and address fraud, abuse, or security issues.

3. How We Share Information

We do not sell your personal information. We may share information with:

  • Channel and platform partners (such as Google, Meta, TikTok, Reddit, and your e-commerce platform) as needed to deliver your feeds;
  • Service providers that perform services on our behalf, such as hosting, analytics, and payment processing;
  • Legal and safety recipients when required to comply with law or to protect our rights, users, or the public; and
  • Business transfers, in connection with a merger, acquisition, or sale of assets.

4. Cookies and Tracking

We use cookies and similar technologies to operate the Site, remember your preferences, and understand how the Services are used. You can control cookies through your browser settings, though disabling them may affect functionality.

5. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, or to opt out of certain communications. To exercise these rights, contact us at support@feedgeni.com.

8. Children's Privacy

The Services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Services after changes take effect constitutes acceptance of the updated Policy.

10. Governing Law

This Privacy Policy is governed by the laws of the State of Illinois, without regard to its conflict of laws principles. Any disputes arising under it shall be subject to the jurisdiction of the state and federal courts located in Cook County, Illinois.

11. Contact Us

If you have any questions about this Privacy Policy, contact us at support@feedgeni.com.